BoxUp FAQs Check here first. You never know, someone else might have had the same question you do. Structures & Boxes What questions do you have about BoxUp boxes? Whether you want to know about die charges (there are none), special box sizes or other aspects of the structures, this is your destination for answers to those burning questions. More Info. Design Process If you have questions about how these boxes are transformed into colorful, branded, tactile marketing vehicles, this is the place. Learn more about patterns, the design canvas and all the ins and outs of making great looking boxes. More info. About Orders A BoxUp transaction is designed, from start to finish, to be remarkably easy. If it all seems too good to be true or you just need to confirm a few things relative to shipping, returns or other facets of your order, here are some of the most frequently asked questions in that category. More info.